Testimonials

At Byker Hall Care Home we offer the same exceptional levels of care and the highest possible quality of life as we do across all our other homes.

Read some of our most recent testimonials below:

Review submitted by Dawn T (Relative of Resident) on 11th May 2021

“I think you are doing an amazing job in the circumstances and can’t thank you enough for the contact and the photos and the Facebook page.”

Review submitted by Kevin B (Relative of Resident) on 8th May 2021

“So far it’s been great, the staff are great and helpful, keep up the great work and let’s hope soon families can hold there loved ones everywhere.”

Review submitted by Chris B (Relative of Resident) on 8th May 2021

“Thanks again to the staff for looking after my mam during this situation. Really appreciate it”

Review submitted by Jim M (Relative of Resident) on 8th May 2021

“All the staff at Byker Hall have been absolutely marvellous during these difficult times. As a result, any questions or issues have always been answered or dealt with promptly and nothing seems too much bother. Thank you all on behalf of our family.”

Review submitted by Graham R (Son of Resident) on 1st February 2021

“Must give a shout out to staff and management over the pandemic plenty emails and updates to keep families further aware of what was being done on a regularly basis well done to all concerned.”

Review submitted by Paul P (Son of Resident) on 31st January 2021

“The home is the safest place for my Dad and the care, communication, and service the home provides is second to none.”

Review submitted by Shawn F (Daughter of Resident) on 30th January 2021

“I really cannot fault Byker Hall, my mother seems very happy, which is all we want.”

Review submitted by Cheryl M (Daughter of Resident) on 28th January 2021

“Always fantastic. My relative has had one hell of a year and you have all been fantastic with her and with us. 5 star service all the way,”

Review submitted by Mike N (Brother of Resident) on 27th January 2021

“Very happy with the care my relative receives. Many thanks to all staff for the excellent service provided during this awful pandemic.”

Review submitted by Jim M (Son of Resident) on 27th January 2021

“We have been so pleased with the help and support given to both my mum and her family throughout her stay at Byker Hall, and especially during the current COVID-19 pandemic. We couldn’t have wished for better residential care for her in her current condition. Many thanks again.”

Review submitted by Julia B (Daughter of Resident) on 20th January 2021

“Staff have worked really hard and I feel happy knowing my mother is being cared for by a lovely and dedicated team, she has advanced stage Alzheimer’s and they do everything they can to make sure she is comfortable and receives the care she needs.”

Review submitted by Paul S (Relative of Resident) on 23rd November 2020

“This has been a very difficult time, my mam becoming one of your residents as a result of an emergency bed and now a full time resident during another lockdown with no visitation.
The very difficult situation has been made much easier by the professionalism and helpfulness of the care staff. Furthermore I can’t thank them enough for the care they are providing.”