Byker Hall Care Home carers undergo intensive training and are required to complete national qualifications.

Importantly, our dedicated teams are also passionate about what they do.  We specially select staff for their personal qualities, such as being instinctively warm with a natural desire to help others.

Our Carers work with our residents and their loved ones to create a detailed personal care plan and build up relationships that ensure our residents’ health and care needs are always met.

Carers making  cakes

Every one of our residents has unique qualities. As a result  our dedicated staff ensure that their care is responsive to their individual personal preferences, needs and values.

Our Carers know people’s personalities, their priorities and their preferences. They know what our residents needs and when.  At all times respecting the privacy and dignity of that particular person.

There will always be someone to help at Byker Hall Care Home.

We pride ourselves on providing a very high quality of life that you’d expect from an Enhanced Care care home. We would love to invite you to come and see this for yourself however due to the current COVID-19 Pandemic we are unable to facilitate this. Instead we would ask that you take a virtual tour, visit our Facebook page or have a look at our testimonials to see the warm atmosphere, the excellent standards of comfort and the strong companionship we have in our Home.

If you would like to speak to the Home Manager about the care and lifestyle we have to offer please call 0191 224 0588 or email

Please click this link to download our Byker Hall Residential Care Home Brochure.