Residential Care

Residential Care

Nursing Care    Dementia Care

Byker Hall Residential Care Services in NewcastleResidential care services in Newcastle offered by Byker Hall are provided in a warm, safe and friendly environment especially for older people.

Our 24-hour personal and practical support is provided by caring well trained staff letting residents enjoy maximum independence. With peace of mind, knowing help is always at hand.


We endeavour to meet each individual resident’s personal circumstances and lifestyle preferences.  Whilst maintaining and enhancing their quality of life.  Privacy and choice are high on our priority list. We understand and respect that the majority of older people value keeping their independence.

Our carers work with residents to ensure their care encompasses every aspect of well-being and care needs are continually met.

Staying Active

Being interested in what is going on and taking part in fun activities is a vital part of life. Our approach to residential care focuses on ensuring that we offer a stimulating range of activities, designed to reflect the wishes and interests of our residents and help them maintain close bonds with the local community.

Our care home has a dedicated Activities Co-ordinator . The result is our residents and family enjoy daily activities in the home and the local area of Newcastle. We encourage activities that enhance our residents’ lifestyle, hobbies, health and well-being. These can range from day trips to leisure facilities and places of interest, to arts, crafts, games and social events in the home.

Health and Personal Care

We work with a number of health and social care professionals who visit our homes on a regular basis or make visits by arrangement. These include the local GP, district nurse, dentist, optician, physiotherapist, chiropodist and holistic therapists.

Freshly Cooked Meals

Mealtimes are a social and enjoyable time of the day and central to our residential care.  All our menus offer freshly cooked, appetising and nutritionally balanced meals with a different seasonal choice every day.

The Right People

Our dedicated care teams undergo intensive training and are required to complete QCF (Quality care framework) qualifications.  Our carers are passionate about what they do. We specially select staff for their personal qualities of being instinctively warm with a natural desire to help others.

Our residential care services in Newcastle ensure residents and their relatives can have peace of mind that our residential care is delivered by well qualified, welcoming and caring professional staff. Our aim is to provide an environment where our residents feel at home with the benefit of having all their individual care needs supported.

Change in Circumstances

Sometimes resident or their family feels their level of care may need nursing care and specialist dementia care. This gives peace of mind for residents concerned that their needs might change in the future and do not want to be uprooted from their familiar surroundings and friends to change to a different care home.

Visit Byker Hall Care Home and Meet our Residents

We feel that a Care Home should be like a home from home, so choosing the right Care Home with the right facilities is very important. But we do not expect you to take our word for it.

Therefore we would like to invite you to meet our staff and residents and experience for yourself the warm atmosphere, the excellent standards of comfort and the strong companionship.

Call our manager at Byker Hall and arrange a visit to spend some time with us. We will be happy to arrange transport, at no cost, to you or any family members who you may wish to bring with you.

If you wish, we can arrange a trial stay in consultation with the Social Services Department if necessary.

To get directions or to contact us at Fellingate Care Home Gateshead click here.