All our Carers at Byker Hall Residential Care Home undergo intensive training and are required to complete national qualifications.
Importantly, our dedicated teams are also passionate about what they do and we specially select staff for their personal qualities, such as being instinctively warm with a natural desire to help others.
Our Carers work with our residents and their loved ones to create a detailed personal care plan and build up relationships that ensure our residents’ health and care needs are always met.
Every one of our residents has unique qualities and our dedicated staff ensure that they provide care that is responsive to their individual personal preferences, needs and values.
Our Carers know more than names and faces. They know people’s personalities, their priorities and their preferences, and therefore can provide all that a resident needs, when and where it’s needed, while at all times respecting the privacy and dignity of that particular person.
There will always be someone to help at Byker Hall Residential Care Home.